General terms and conditions (GTC) for the VP homepage
Germany
Scope, deadlines
Business processing and delivery take place exclusively in accordance with the present terms and conditions. General terms and conditions conflicting or deviating from the following provisions do not apply.
The customer is a “consumer” insofar as the purpose of the order cannot be attributed to a commercial, independent or freelance activity. In contrast, “entrepreneur” is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in their commercial or independent professional activity.
If working days are specified as deadlines, this includes all days of the week with the exception of Saturdays, Sundays and public holidays for our headquarters.
Registration
2.1 When entering your personal data required for registration, you are responsible for ensuring that it is truthful and complete. You are obliged to treat your personal access data confidentially and not to make it accessible to unauthorized third parties. The confirmation of the registration follows immediately after the registration is sent.
2.2 We are not obliged to accept the registration or the order of a registered customer. We are not obliged to keep our offer permanently available. Orders that have already been confirmed remain unaffected.
Storage option and access to the text of the contract
3.1 You can view our terms and conditions at any time via a link.
You can also print or save this document using the normal function of your Internet utility.
3.2 You can view your order history at any time under "My Account". In addition, you will receive an automatic order confirmation, which we will also send you by email after completing your order to the email address you provided. This order confirmation e-mail contains the data of your order again and can be printed out or saved with your e-mail program.
3.3 Your order data will be saved, but for security reasons they cannot be accessed directly by you. We offer password-protected direct access (“My Account”) for every customer. If you register, you can view data about your completed, open and recently dispatched orders and manage and save your address data, any payment data and any notifications.
Language and conclusion of contract
4.1 Contracts can only be concluded in the following languages: German. We do not offer products for sale to minors. If you are under 18 years of age, the assistance of your legal guardian is required.
4.2 By clicking the "Buy" button, you are placing a binding order for the items in the shopping cart. The confirmation of the receipt of the order follows immediately after sending the order. All products are only sold in normal household quantities.
4.3 A binding contract is only concluded with the transmission of a separate order acceptance, but no later than with the delivery of the ordered goods.
4.4 Please note that the delivery of the ordered goods with advance payment (reservation) only takes place after the full amount has been credited to our account. If, despite the due date, we have not received your payment by 3 calendar days after sending the order confirmation, even after a renewed request, we will withdraw from the contract with the result that your order is invalid and we are not obliged to deliver. The order is then completed for you and for us without any further consequences. A reservation of the article with prepayment is therefore made for a maximum of 7 calendar days. After that, we withdraw from the contract with the result that your order lapses and we are not obliged to deliver. The order is then completed for you and for us without any further consequences.
Delivery / prices / shipping costs
5.1 The delivery options and times are indicated on our website or in the shopping cart. However, our information in our order acceptance for your respective order is exclusively binding.
5.2 The prices quoted include the statutory value added tax. Any shipping costs incurred will be shown separately in the shopping cart during the ordering process when selecting the shipping options and before the final order.
6. Modes of Payment
6.1 Payment methods and methods for your order are specified on our website or under "My Account". With every order we reserve the right not to offer certain payment methods and to refer to other payment methods. Our information on this in our order acceptance for your respective order is exclusively binding. Any fees incurred will be shown bindingly within the order process when selecting the payment options and before the final order is placed separately in the shopping cart.
6.2 The customer can change the payment method saved in his user account at any time.
6.3 Payment of the purchase price is due immediately upon conclusion of the contract. If the due date of the payment is determined according to the calendar, the customer is already in default by missing the date. In this case, he has to pay us default interest of 5 percentage points above the base rate.
6.4 The customer's obligation to pay default interest does not preclude us from asserting further damage caused by default.
Retention of title
7.1 The goods remain our property until they have been paid for in full.
Material defect liability, guarantee
8.1 We are liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff BGB. In relation to entrepreneurs, the warranty obligation for items delivered by us is 12 months.
8.2 There is only an additional guarantee for the goods delivered by us if this was expressly given in the order confirmation for the respective article.
Warranty, liability
Unless otherwise agreed, the guarantee and liability are based on the statutory provisions.
Transportable items are to be returned at our risk. You have to bear the regular costs of returning the goods if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of EUR 40.00 or if you have not yet paid the consideration at the time of the cancellation if the price of the goods is higher or have made a contractually agreed partial payment. Otherwise, the return is free of charge. Items that cannot be sent as parcels will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of cancellation or the goods, for us with their receipt.
Applicable law / place of jurisdiction
10.1 The law of the Federal Republic of Germany applies to contracts between us and the customer, excluding the UN sales law. If the customer is a company, a businessman, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships is our place of business.
10.2 Online dispute resolution in accordance with Article 14, Paragraph 1 of the ODR-VO: The European Commission provides a platform for online dispute resolution, which you can find at http://ec.europa.eu/consumers/odr//.
Changes in the Terms and Conditions
We are entitled to unilaterally change these terms and conditions - insofar as they are introduced into the contractual relationship with the customer - insofar as this is necessary to remove equivalence disruptions that subsequently arise or to adapt to changed legal or technical framework conditions. Before each new order, you must agree to the current terms and conditions by actively clicking.
Severability clause
Should individual provisions of the contract including these provisions be or become wholly or partially ineffective or should the contract contain an unforeseen gap, the validity of the remaining provisions or parts of such provisions shall remain unaffected. In place of the ineffective or missing provisions, the respective statutory regulations apply.
13. Information on data processing
We treat the data received from us in the context of your order responsibly in accordance with our "data protection declaration".
14. Right of withdrawal
14.1 Right of withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of cancellation, you must inform us (Julia Luber) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory. The declaration must be sent to:
Bobrow Eduard,
Ezelstrasse 14,
90559 Burgthann,
bobrow@jemako-mail.com
Pour respecter le délai d'annulation, il vous suffit d'envoyer votre notification d'exercice de votre droit de rétractation avant l'expiration du délai de rétractation. Conséquences de l'annulation Si vous annulez ce contrat, nous aurons tous les paiements que nous avons reçus de votre part, y compris les frais de livraison (à l'exception des frais supplémentaires qui résultent du fait que vous utilisez un type de livraison différent de celui que nous proposons, ont choisi la livraison standard la moins chère), à rembourser immédiatement et au plus tard dans les 14 jours à compter du jour où nous avons reçu la notification de votre annulation du présent contrat. Pour ce remboursement, nous utilisons le même moyen de paiement que celui que vous avez utilisé pour la transaction initiale, à moins que quelque chose d'autre n'ait été expressément convenu avec vous; En aucun cas, des frais ne vous seront facturés pour ce remboursement. Nous pouvons refuser le remboursement jusqu'à ce que nous ayons reçu les marchandises ou jusqu'à ce que vous ayez fourni la preuve que vous avez renvoyé les marchandises, selon la première éventualité. Vous devez nous retourner ou nous remettre la marchandise immédiatement et dans tous les cas au plus tard 14 jours à compter du jour où vous nous avez informé de la résiliation du présent contrat. Le délai est respecté si vous envoyez la marchandise avant l'expiration du délai de 14 jours. Vous supportez les frais directs de retour des marchandises. Vous ne devez payer pour toute perte de valeur de la marchandise que si cette perte de valeur est due à des manipulations qui ne sont pas nécessaires pour vérifier la nature, les propriétés et la fonctionnalité des marchandises.
14.2 Informations générales
Si possible, veuillez nous renvoyer la marchandise dans son emballage d'origine avec tous les accessoires et tous les composants d'emballage. Si nécessaire, utilisez un emballage extérieur de protection si vous n'avez plus l'emballage d'origine pour vous protéger contre les dommages dus au transport.
Si possible, veuillez ne pas nous renvoyer les marchandises en port dû. Nous vous rembourserons volontiers les frais de port à l'avance si vous le souhaitez.
Veuillez noter que les numéros mentionnés ci-dessus 1. - 2. ne sont pas une condition préalable à l'exercice effectif du droit de rétractation.
Déclaration de protection des données et consentement à l'utilisation des données
1. Vue d'ensemble
Collecte de données sur notre site Web
Qui est responsable de la collecte des données sur ce site Web? Le traitement des données sur ce site Web est effectué par l'exploitant du site Web. Vous pouvez trouver leurs coordonnées dans les mentions légales de ce site ou dans la section 2 de ce document.
Comment collectons-nous vos données?
D'une part, vos données sont collectées lorsque vous nous les communiquez. Cela peut par exemple être des données que vous saisissez dans un formulaire de contact ou des e-mails que vous nous envoyez.
D'autres données sont automatiquement enregistrées par nos systèmes informatiques lorsque vous visitez le site Web. Il s'agit principalement de données techniques (par exemple, navigateur Internet, système d'exploitation ou heure de consultation de la page). Ces données sont collectées automatiquement dès que vous accédez à notre site Web.
Pourquoi utilisons-nous vos données?
Certaines des données sont collectées afin de garantir que le site Web est exempt d'erreurs. D'autres données peuvent être utilisées pour analyser votre comportement d'utilisateur.
Quels droits avez-vous sur vos données?
Vous avez le droit de recevoir gratuitement à tout moment des informations sur l'origine, le destinataire et la finalité de vos données personnelles stockées. Vous avez également le droit de demander la correction, le blocage ou la suppression de ces données et le droit de vous opposer à leur traitement et de demander que le traitement soit limité. Vous avez également le droit à la portabilité des données. Vous pouvez nous contacter à tout moment à l'adresse indiquée dans les mentions légales si vous avez d'autres questions sur la protection des données. Vous avez également le droit de déposer une réclamation auprès de l'autorité de contrôle compétente.
Outils d'analyse et outils tiers
Lorsque vous visitez notre site Web, votre comportement de navigation peut être évalué statistiquement. Cela se fait principalement avec des cookies et des programmes dits d'analyse. Votre comportement de navigation est généralement analysé de manière anonyme; le comportement de navigation ne peut pas être retracé jusqu'à vous. Vous pouvez vous opposer à cette analyse ou l'empêcher en n'utilisant pas certains outils. Vous trouverez des détails dans notre déclaration de protection des données sous la rubrique «3. Collecte de données sur notre site Web».
Vous pouvez vous opposer à cette analyse. Nous vous informerons des possibilités d'opposition dans cette déclaration de protection des données.
2. Informations générales et informations obligatoires
intimité
Les exploitants de ce site Web prennent très au sérieux la protection de vos données personnelles. Nous traitons vos données personnelles de manière confidentielle et conformément aux réglementations légales en matière de protection des données et à la présente déclaration de protection des données.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible.
Note on the responsible body
The responsible body for data processing on this website is:
Eduard Bobrow
Ezelstrasse 14
90559 Burgthann
bobrow@jemako-mail.com
The responsible body is the natural or legal person who decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. For this purpose, an informal message, for example by e-mail or by post, to the above-mentioned responsible body is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Right of appeal to the responsible supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority.
The Bavarian State Commissioner for Data Protection
Dr. Thomas Petri
P.O. Box 22 12 19
80502 Munich
or:
Wagmüllerstr. 18th
80538 Munich
Phone: 089/21 26 72-0
Fax: 089/21 26 72-50
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done if it is technically feasible.
Information, blocking, deletion, restriction, objection
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion and restriction of the processing of this data. You can also object to the processing of your data at any time. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.
Notification obligation
Upon request, the person responsible will confirm that they have corrected, deleted or restricted the processing of your personal data, provided that this is possible and does not involve a disproportionate amount of effort.
No promotional emails
We hereby object to the use of the contact data published as part of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
3. Data collection on our website
Cookies
Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If you deactivate cookies, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are used in this data protection declaration treated separately.
Server log files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
• Browser type and browser version
• the operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
This data will not be merged with other data sources.
The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
analysis
Our website and the JEMAKO website use Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. Matomo uses cookies, i.e. text files that are stored on your computer and that enable your use of the website to be analyzed. The information determined by the cookies about your use of this website is stored on our servers. IP addresses are anonymized before they are saved.
In this context, we and JEMAKO respect the settings for the so-called DNT header (Do not Track Header), which you can find in the data protection settings of common browsers.
The storage of cookies is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising.
The information generated by the cookie about the use of this website will not be passed on to third parties. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
If you do not agree to the storage and use of your data, you can deactivate the storage and use.
Registration on this website
You can register on our website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be given in full. Otherwise we will reject the registration.
For important changes, for example in the scope of the offer or for technically necessary changes, we will use the e-mail address given during registration to inform you in this way.
The processing of the data entered during registration is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time. An informal message to us, for example by email or post, is sufficient. The legality of the data processing that has already taken place remains unaffected by the revocation.
The data recorded during registration will be stored by us as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.
Processing of customer and contract data
We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or to bill.
The customer data collected is sent to JEMAKO International GmbH, Robert-Bosch-Str. 6, Para. 1 lit b GDPR for processing the order process via the online shop. 4, 46414 Rhede, Germany.
The customer data collected in accordance with the two aforementioned consents will be deleted if you withdraw your consent after completing the order or after the end of the business relationship, provided there are no statutory retention requirements.
In this context, we refer to the rights to which you are entitled and which are mentioned in section 2. It is not possible to process an order without collecting and processing your personal data.
Data transfer when concluding a contract for services and digital content
We only transmit personal data to third parties to the extent that this is necessary in the context of contract processing, for example to the credit institute commissioned with processing payments.
A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.
The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.
Secure data transfer
We and JEMAKO transfer your personal data securely through encryption via SSL or TLS (Secure Sockets Layer / Transport Layer Security). Nobody can guarantee absolute protection, but we use technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or distribution of your data by unauthorized persons.
Changes to this data protection declaration
Our data protection declaration is regularly adapted to our services, requirements and with regard to changes in the law. This data protection declaration can therefore be changed at any time and without prior notice at your own discretion. Please keep checking the VP homepage to find out about such changes. It is your responsibility to regularly check the VP homepage for changes, especially before you provide us with personal data.
These data protection provisions were last updated on January 20th, 2019
Right of withdrawal
Germany (as of February 16, 2016)
Right of withdrawal:
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of cancellation, you must inform me (Bobrow Eduard) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form for this purpose, but this is not mandatory.
The declaration must be sent to:
Eduard Bobrow
Ezelstrasse 14
90559 Burgthann
Mobile: 0173/5156211
Fixed: 09188/7449441
Mail: bobrow@jemako-mail.com
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of cancellation If you cancel this contract, we will have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier. You have to return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.