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Notice of cancellation

You have 14 days to withdraw from your declaration of contract in written form (e.g. letter, fax, e-mail) without stating a reason or by returning the goods if they are handed over to you before the expiry of the period. The period begins after receipt of this information in written form, however, not before the goods reach the recipient. The timely dispatch of the revocation or the goods is sufficient to guarantee the revocation period. The cancellation must be sent to:

Alice Gubler, Ch. du Major-Davel 36, 1800 Vevey

+41 79 238 94 90 – gubler@jemako-mail.com


Consequences of withdrawal

In the case of an effective withdrawal, the mutually received services must be refunded and any profits (e.g. interest) must be repaid. If you are not able to return or refund the service received and any benefits (e.g. benefits of use) in whole or in part or only in a deteriorated condition, you are obliged to pay us compensation for their value. For the deterioration of the goods and for the profits made, you are only obliged to pay compensation for the value if the profits or deterioration are due to handling of the goods beyond the examination of the properties and function of the goods. You are not obliged to compensate for deterioration or depreciation of the goods if the goods have been used in accordance with their intended purpose. You are only obliged to provide compensation if you have used the goods in such a way that it goes beyond the examination of the properties and function of the goods. Examination of the properties and function of the goods" means the testing and analysis of the product in question as it could have been carried out before a purchase in a shop.

Goods that can be sent by parcel post must be returned at our risk. You must bear the normal return costs if the goods delivered correspond to those ordered and if the price of the returned goods does not exceed CHF 50.00 or if at the time of cancellation you have not yet provided the counter-performance or a contractually agreed partial payment for the goods of a higher price. In the other case, the return is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. This period begins for you with the dispatch of your declaration of withdrawal or the goods, for us with their receipt.

General information

1. Please return the goods to us if possible in their original packaging with all accessories and with all packaging components. If you no longer have the original packaging, please use a protective overwrap if necessary to protect against transport damage.

2. 2. Please return the goods to us freight collect if possible. We will be happy to refund the shipping costs in advance on request.

3. Please note that the above-mentioned points 1 to 2 are not a prerequisite for the effective exercise of the right of cancellation.

11. Applicable law; place of jurisdiction

Swiss law shall apply to contracts between us and customers to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. If it is not a consumer contract within the meaning of the Swiss Code of Civil Procedure for contracts concluded between the customer and us, the place of jurisdiction is our registered office for all disputes arising from the contracts.

12. Changes to the general terms and conditions of business

If necessary, we are entitled to unilaterally amend these general terms and conditions of business - insofar as they are incorporated into the contract with the customer - in order to eliminate any resulting distortions of equivalence or to adjust the legal or technical framework conditions at a later date. You must approve the current general terms and conditions of business by actively ticking them before any new order is placed.

13. Saving clause

Should individual provisions of this contract, including these regulations, be or become wholly or partially invalid or should the contract contain an omission, the legal effectiveness of the remaining provisions or parts thereof shall remain unaffected. The respective legal provisions shall take the place of the invalid provisions. If a provision is missing, the contract must be explained or amended so that the objectives pursued by the parties with the help of this contract can be achieved as far as legally permissible, as would have been the case if the invalid or unenforceable provision had been able to be applied.

14. Information on data processing

We process the data, which we have obtained in connection with your order, responsibly in accordance with our "Data Protection Statement".